Richmond Hill, Ontario — February 20, 2026 — Leads & Copy — VIQ Solutions Inc. (TSXV: VQS) recently discovered data privacy incidents involving unauthorized data access by its global personnel during Australian transcription services.
VIQ Solutions, a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, initiated incident response protocols and launched an internal investigation with an independent cybersecurity firm upon discovering the breach.
The company is assessing the full scope and potential impact with affected Australian customers. The company believes the incidents may impact its Australian workforce and market reputation.
Based on available information, access was limited to certain Australian customers, not impacting other global customers or operations. However, the company anticipates the incident to have a material impact on its financial condition and operations, given the significance of Australian operations to annual revenue.
VIQ expects to incur significant non-recurring expenses related to regulatory, legal, and potential notification requirements.
The company maintains strict standards to protect the privacy, confidentiality, and security of sensitive customer data. It is working directly with its Australian customers to implement appropriate solutions and ensure service continuity.
VIQ offers a solution suite that delivers automation, enhanced with human review, to transform content capture, security, and repurposing into actionable information. Its platform is used in sectors including criminal justice, legal, insurance, government, corporate finance, media, and transcription services.
The company’s head office is located at 35 West Pearce Street, Unit 13, Richmond Hill, Ontario L4B 3A9.
There is no evidence of public disclosure, misuse, or attempted misuse of the affected information.
Source: VIQ Solutions
