TORONTO, Ontario — January 13, 2026 — Leads & Copy — TERAGO Inc. has announced the appointment of May Daou as Chief Customer Officer, effective January 1, 2026.
Daniel Vucinic, Chief Executive Officer of TERAGO, highlighted the company’s agility, responsiveness, performance, and white glove service. He noted Daou’s role in building a customer-first culture and ensuring the company delivers on its promises.
In her new position, Daou will focus on maintaining a customer-centric approach. Her mission is to deliver a managed, white-glove experience with secure connectivity that businesses can rely on. She aims to deepen customer relationships and ensure TERAGO remains a dependable choice for organizations across Canada.
As Chief Customer Officer, Daou will oversee TERAGO’s end-to-end customer experience, including onboarding, service delivery, account management, retention, and customer advocacy. She will also lead customer-facing marketing, covering brand, awareness, and demand-generation activities. Additionally, she will oversee pre-sales support to ensure customer requirements are translated into scalable solutions.
Daou will collaborate with the sales, network, and operations teams to ensure customer commitments are met and that TERAGO’s connectivity solutions provide value to mid-market and enterprise customers.
Previously, Daou served as Vice President, Revenue Management at TERAGO. She has experience in delivering customer-centric telecommunications and managed services solutions. During her tenure, she helped shape the company’s revenue management framework to align with strategic onboarding and customer retention objectives.
TERAGO provides managed network and security services to businesses across Canada, ensuring secure and reliable connectivity through private 5G wireless networks, fixed wireless access, fiber, and cable wireline network connectivity. As Canada’s mmWave spectrum holder, TERAGO possesses licenses in the 24 GHz and 38 GHz spectrum bands, which it uses to provide secure, dedicated enterprise-grade performance. TERAGO serves Canadian and global businesses in major markets, including Toronto, Montreal, Calgary, Edmonton, Vancouver, Ottawa, and Winnipeg, and has been providing wireless services since 1999.
Contact:
May Daou
Chief Customer Officer
(No email or telephone number provided in the release)
Source: TERAGO Inc.
